Transform Your Inpsection Scheduling

Simplify your public health inspection scheduling with PH360's comprehensive scheduling system. Our platform offers flexible scheduling options for coordinated inspections and self-scheduled follow-ups, ensuring efficient inspection workflows for all public health scenarios..
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Key PH360 Public Health Inspection Features:

  • Dual Scheduling Methods – Schedule coordinated inspections for specific times (pre-operational inspections) or create self-schedulable visits for inspector flexibility, accommodating different inspection workflow requirements

  • Credential-Based Inspector Assignment – Automatically match inspections with qualified inspectors based on required credentials like registered sanitarian status, ensuring compliance with regulatory requirements

  • Intelligent Scheduling Interface – Visual scheduler with drag-and-drop functionality, preferred date/time navigation, and automatic inspector availability checking for efficient inspection planning

  • Automated Workflow Progression – Applications automatically advance through inspection phases based on scheduling and completion status, maintaining proper workflow progression and compliance tracking

  • Self-Schedule Mobile Integration – Inspectors receive self-schedulable inspections directly in their mobile app queue, enabling flexible field scheduling while maintaining inspection deadlines and alerts

  • Configurable Inspection Types – Admin-controlled inspection type settings determine whether inspections require coordinated scheduling or allow self-scheduling, providing organizational flexibility for different inspection scenarios

    PH360’s inspection scheduling system ensures efficient resource allocation and seamless coordination between office staff and field inspectors, optimizing public health inspection operations.

PH360 FAQ - Inspection Scheduling on Salesforce

Frequently Asked Questions - PH360 Inspection Scheduling

How does PH360 handle different types of inspection scheduling?

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PH360 offers two scheduling methods: coordinated scheduling for time-sensitive inspections like pre-operational food establishment inspections, and self-scheduling for follow-up inspections where inspectors can choose their own timing. The system automatically determines scheduling type based on inspection configuration.

How does credential matching work in PH360 inspection scheduling?

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PH360 automatically matches inspections with qualified inspectors based on required credentials. When scheduling an inspection requiring a registered sanitarian, the system only displays inspectors with that credential, ensuring regulatory compliance and proper inspector assignment.

Can inspectors schedule their own follow-up inspections in PH360?

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Yes, PH360 supports self-scheduling for designated inspection types. Follow-up inspections appear in the inspector's mobile app self-schedule list, allowing them to complete inspections when convenient while still receiving alerts for planned start dates to ensure timely completion.

How does the PH360 scheduling interface work?

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PH360 features an intuitive visual scheduler with drag-and-drop functionality. Schedulers can easily navigate to preferred dates, view inspector availability, and assign inspections by dragging visits to available time slots. The system automatically alerts assigned inspectors of scheduled visits.

How does PH360 manage inspection workflow progression?

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PH360 automatically advances applications through inspection phases based on scheduling and completion status. When inspections are scheduled, applications move to inspection phase and remain there until all violations are resolved, ensuring proper workflow management.

Can inspection types be configured for different scheduling methods?

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Yes, PH360 admin settings allow configuration of inspection types as either coordinated or self-schedulable. This flexibility enables organizations to customize scheduling workflows based on inspection requirements and operational preferences.

What alerts and notifications does PH360 provide for scheduled inspections?

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PH360 sends automatic alerts to assigned inspectors for scheduled visits and provides reminder notifications for self-scheduled inspections approaching their planned start dates, ensuring inspections are completed on time and violations are addressed promptly.

How does PH360 handle reinspections and follow-up visits?

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PH360 streamlines reinspection scheduling with dedicated reinspection buttons that create follow-up visits. The system can enforce policies like requiring different inspectors for reinspections while maintaining inspection history and violation tracking continuity.

Does PH360 support preferred scheduling times and special instructions?

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Yes, PH360 allows users to set preferred inspection dates and times when scheduling, accommodating business owner or homeowner preferences. The system also supports special instructions for inspectors, ensuring all relevant details are communicated before the visit.

How does PH360 integrate scheduling with permit applications?

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PH360 seamlessly integrates inspection scheduling with permit applications. When inspections are scheduled from permit records, the system automatically creates linked visits and advances applications through proper workflow phases, maintaining complete case tracking and documentation.

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