More Than a Chatbot. An AI System That Works the Way You Do.
PH360™ is secure AI chat, custom knowledge bases, workflow automation, and pre-built solutions in one HIPAA-compliant platform. Built by former health department officials who know the work.
Secure AI That Adapts to Your Department
Most AI tools are generic chatbots. You ask a question, you get an answer. That's useful, but it's not enough.
PH360 (Public Health 360™) is different. It's a modular AI platform that connects to your knowledge, learns your workflows, and helps your team get real work done. Draft inspection reports in your department's voice. Build a chatbot that answers food code questions the way your senior inspector would. Automate the documentation tasks that eat up hours every week.
Four components. One platform. Start with what you need.
Four Components That Work Together
Maple
The foundation. Ask questions, draft documents, summarize case files, analyze data. Connected to your department's knowledge base so answers reflect your actual policies. HIPAA-compliant with full audit trails.
Oak
Build AI assistants tailored to specific jobs. A food code expert for inspectors. An onboarding guide that knows your SOPs. A permit FAQ for your front desk. No coding required.
Birch
Oversight and control. Manage users, set permissions, review audit logs, monitor what's being asked across your department. The visibility you need to deploy AI responsibly.
Ginkgo
Don't start from scratch. Pre-built chatbots and templates for common public health workflows: inspection support, case reporting, community FAQs. Deploy in minutes, customize as needed.
See PH360™ in Action
Watch how health departments are using PH360 to draft faster, answer questions accurately, and build AI tools tailored to their specific workflows.
AI That Does the Work, Not Just Answers Questions
PH360 isn't a search engine. It's a system that helps your team move faster on the work that actually matters.
Draft Documentation
Generate inspection reports, follow-up letters, and case summaries in your department's voice. Review and approve instead of starting from blank.
Answer Regulatory Questions
Get accurate answers grounded in FDA food codes, CDC guidelines, and your local ordinances. See how environmental health teams are using PH360 Food Code Chat to get instant, reliable answers.
Onboard New Staff Faster
Build an AI assistant that knows your SOPs, policies, and procedures. New hires get answers immediately instead of waiting for someone to be free.
Search Your Own Knowledge
Upload policies, memos, training materials. PH360 makes your institutional knowledge searchable and usable, not buried in shared drives.
The Foundation You Need to Deploy AI Safely
We didn't retrofit a consumer AI tool. PH360 was built around the specific requirements of health department work.
Your Policies, Your Voice
Upload SOPs, local ordinances, and documentation standards. PH360 responds the way your department operates, not generic best practices.
Pre-loaded Regulations
CDC guidelines, FDA food codes, environmental health regulations, case reporting requirements. Your AI starts with the knowledge that matters.
Complete Audit Trails
Every interaction logged. Full data lineage. Ready for FOIA requests and legal discovery without extra work.
HIPAA Compliant Infrastructure
Built from the ground up for protected health information. BAAs standard. Encryption non-negotiable.
Sauk County Reduced Documentation Workload by 83%
Sauk County Public Health deployed PH360 to help their team handle routine documentation faster. The results: 83% of users reported reduced workload, and staff are saving over 30 minutes on each investigation.
Read the full case study →Implementation Is Easier Than You Think
Most departments are up and running within weeks. We handle the technical setup and help you build your knowledge base. But technology is only part of the picture. Successful AI adoption also means having the right policies and training in place.
12 Things Your AI Policy Needs
A practical guide to building governance that actually works for public health departments.
Read the guide →AI Training for Public Health Teams
Get your staff confident and compliant before you roll out new tools.
View training options →We've Done Your Job. That's Why We Built This.
F&T Labs is a woman-owned 8(a) certified small business founded by former health department leaders. We've managed outbreak investigations, navigated procurement, and dealt with the same budget constraints you face.
PH360™ is the platform we wish we'd had.
Common Questions
Can we start small?
Yes. Most departments start with Maple (secure chat) and expand to Oak and Ginkgo as they identify more use cases.
How long to get started?
Most departments are up and running within weeks. We handle the technical setup and help you build your knowledge base.
Do we need technical staff to manage it?
No. Birch (the admin dashboard) is designed for non-technical users. Building chatbots in Oak doesn't require coding.
What about AI policies and training?
We offer AI training programs and can help you develop policies. Here's a good starting point: 12 Things Your AI Policy Needs.
Let's See If PH360™ Fits Your Workflow
Schedule a 30-minute conversation. We'll walk through the platform with your specific use cases in mind and answer questions about security, compliance, and implementation.
Schedule a Demo