Modernizing Public Health with Strategy, Data, & AI

Your team is stretched. Your budget isn’t growing. Whether you need a strategic roadmap, better data dashboards, or safe AI implementation, you need people who’ve done your job.

PH360
Your Question
PH360 Response
HIPAA Compliant
Full Audit Trail
Built for PH Workflows

Public health technology is broken.

You’re caught between two bad options. Keep doing things the slow way while your team burns out. Or trust a vendor who doesn’t understand why you can’t just “move fast and break things” with HIPAA data and public accountability.

Meanwhile, your staff are already using commercial, unregulated AI tools for drafts and research. This creates data privacy risks and liability your department can’t afford.

We started F&T Labs because we lived this.

Jefferson McMillan-Wilhoit
“I spent years as a health department CIO, trying to modernize with no budget and vendors who didn’t understand compliance and didn’t understand how public health and local government is different.”
Jefferson McMillan-Wilhoit, Founder & CEO

We solve the specific problems slowing your department down.

From strategic planning to custom development, we meet you where you are.

Strategic Services

“Everyone’s telling us to modernize. Where do we even start?”

You’re being told to adopt AI and transform your operations. But which investments actually make sense? We help you cut through the noise with honest analysis from people who’ve managed public health technology budgets.

  • Technology strategic planning and roadmaps
  • Workflow assessment to find where automation actually helps
  • Data analysis and visualization support
  • Vendor-neutral guidance on your options
This is where most departments start with us.
Learn More About Strategic Services
What You Get
Strategic Roadmaps • Workflow Analysis • Data Insights

Training & Policy Development

“How do we make sure our team uses technology safely?”

Tools are already in your building, whether you’ve approved them or not. We help you get ahead of the risk with practical training and policies built on how public health actually operates.

  • Introduction to Generative AI for Public Health
  • Safe AI practices that stick (not just a one-time webinar)
  • Custom policy development your team will actually follow
View Training Options
Training Programs
  • GenAI Fundamentals
  • HIPAA-Safe AI Practices
  • Annual Compliance Training

PH360 Platform

“We’re ready to operationalize AI, not just experiment.”

Most AI tools are generic chatbots. PH360 is different. It connects to your existing systems and automates the specific workflows that eat your team’s time.

  • Search across your policies, memos, and records
  • Draft documentation in your department’s voice
  • Cut response time from 30 minutes to 30 seconds
  • HIPAA-compliant AWS infrastructure
Explore PH360
0%
of responses indicated the AI tool reduced their workload

Custom Implementations

“We need something built specifically for us.”

We build HIPAA Privacy & Security Compliant infrastructure on the platforms you already own. We have the technical skills to build custom solutions on AWS and Salesforce.

  • AWS cloud architecture and implementation
  • Salesforce configuration for public health workflows
  • Ongoing support from a team that understands government
Discuss Custom Project
AWS • Salesforce • Cloud Infrastructure

How we move from “Idea” to “Done”

1

Scope & Assess

We start by understanding your workflow constraints and budget reality. We define the problem, not just the symptom.

2

Build & Deploy

Whether it’s a strategic roadmap or a custom app, we build on your existing systems (like AWS or Salesforce) to keep costs down.

3

Capacity Building & Exit

Our goal is sustainability. We train your team to own the solution so we can hand over the keys and exit.

We’ve been where you are.

We’ve sat in the budget meetings. We’ve navigated the procurement process. We’ve managed the political pressures that come with every technology decision. That experience shapes everything we build.

Let’s look at the problem together.

You don’t need a fully formed plan (or an approved budget) to talk to us. We act as your sounding board first, and your partner second.

Let’s Chat
F&T Labs is an SBA 8(a) Certified & Woman-Owned Small Business.
What happens next
1. Focus on Listening

We spend the first 20 minutes listening to your workflow constraints and tech headaches.

2. Expertise & Landscape

We bring our expertise to the table about what other health departments are doing and our understanding of the landscape.

3. Honest Guidance

If we aren’t the right fit, we’ll point you toward a solution that is.

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